Location
Yvette
styczeń 2024
Short walking distance to beach and shops. The rooftop pool area is really nice. Beds are comfy. Property is clean and beautiful. Staff were friendly and helpful.
Carole
grudzień 2023
Hotel feels relatively new. Pool area was fantastic, so was the lobby, bar/cafeteria and the inner garden. Room albeit a bit cramped was clean and comfortable. Beds were very comfortable too. Good wifi. Good sized balcony. Hotel is really close to the beach, 5th Avenue, shopping malls and the pier where you take the ferries to Cozumel Island. Everything is steps away. Hotel offers underground parking area which is very, very convenient if you have a rental car. Breakfast, while not much to choose from, was tasty and well prepared. We needed a late checkout and they kindly let us use the pool area and the parking until it was time to leave.
Konstantinos
styczeń 2025
The staff was SO wonderful!!! Really elevated the stay! Only disappointment was that the photos online look “shinier” the walls and counters could use a new coat of paint. It would be nice if the housekeeping swept the floor when they make up the room in the day
Woidak
marzec 2024
Everything was great about this property. The staff was amazing accommodating us. I rented a room for 2 adults with washer and dryer for 6 days just to use as storage for my family's luggages while we traveled to Cozumel and Palenque there was 7 of us. I also booked 2 more rooms for the rest of the family once we got back from Cozumel and Palenque. They aloud all 7 of us to go in the room and repack our backpacks with new set of clothes. They wouldn't allow this at the previous location in Puerto Juarez which I was also using it as a luggage storage when I went I to Isla Mujeres. When we got back from Palenque and went to get our other 2 rooms at Antera Hotel & Residences for the rest of the family they were able to switch those rooms with rooms with washer and dryers. Which was great because we all had a little bit over a weeks worth of dirty clothes. I was very pleased with the receptionist for accommodating us. They have security 24/7. It's close to 5th Avenue. Each room and living room has its own air conditioning it works great. It's clean and spacious.
Roberto
marzec 2025
It was fantastic! Very central, very clean and has a lovely rooftop. The best past of the hotel was the staff. They are so lovely, helpful and accommodating. The first night we were given room 101 which was super noisy but we were so tired we slept through it. But we asked for another less noisy room on the second day and they did give us one at the back which was much better. Not completely quiet but there is no such thing. It was absolutely fine though. Ivan, Pablo and Pavel were just brilliant! They made our stay so special and memorable. Thank you!
Sofia
luty 2025
Location is great The stuff was friendly Rooftop terrace well equipped making it great for some off-the-beach time (jacuzzi, sunbed, chairs and tables, space for cooking outdoors) Very well equipped kitchen (big fridge, dishwasher, blender, plates etc) Comfortable bed Rooftop apartment was very spacious Walk-in wardrobe, well equipped (iron with board etc) Washing machine and dryer
Mateusz
styczeń 2025
Extremely comfortable beds. The sheets were extremely soft. Lovely reception staff who helped us book a trip to see the turtles. Nice balconies with view of the inner courtyard garden. Lots of space. Good kitchen facilities.
Felicity
grudzień 2024
The two bedroom suite was very spacious and beautifully decorated, had excellent Aircon and all kinds of amenities. Very near Quinta Av so very convenient for everything: beach and restaurants and clubs. Swimming pools on the roof were very quiet but maybe it was the time of the year.
Elisa
listopad 2024
Beautiful spot close to everything 5th avenue restaurants, the beach. A Great view of downtown Playa Del Carmen staff was amazing plus the private gated parking couldn't be better. If you drive I highly recommend this hotel especially with a 24/7 guard. Breakfast was also amazing very high quality food
Matthew
listopad 2023